Customer Service, Tim Hortons, FT/PT

COMPASS GROUP CANADA; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading foodservice company is seeking a Customer Service team member for Tim Hortons in Kingston. The role involves taking orders, preparing food and beverages, and ensuring a hospitable environment. Applicants should have a passion for hospitality and good time management, with previous guest service experience being an asset. Early morning and weekend availability is required, along with the ability to operate various equipment and lift up to 25 lbs.

Qualifications

• Able to work under pressure while maintaining food safety standards.
• Passionate about serving and making food and beverages.
• Previous experience in guest service field is an asset.

Responsibilities

• Take orders from guests with exceptional hospitality.
• Prepare food items and beverages according to standards.
• Maintain cleanliness of equipment and production areas.

Skills

Hospitality

Time management

Teamwork

Food safety

Education

Post-secondary diploma in Hospitality Management

Job description

Working Title: Customer Service, Tim Hortons, FT/PT
Employment Status: Full-Time and Part-Time
Starting Hourly Rate: $17.50per hour
Address: 786 Stuart St Kingston ON K7L 2V7
New Hire Schedule: morning shifts, day shifts

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

Job Summary

What to expect in your role as a team member:
• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

REQUIREMENTS:
• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.
• Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.
• Early morning/weekend availability

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.