Customer service supervisor – retail

1000569600 ONTARIO INC.; Toronto; On-site; CAD 28,000 - 40,000; Full time

Job summary

1000569600 ONTARIO INC. based in Toronto invites applications for the position of Customer service supervisor – retail. This permanent, full-time role requires strong interpersonal skills and self-motivation. Start date as soon as possible.

Responsibilities include directing sales staff, training, inventory oversight, handling customer issues, coordinating schedules, and ensuring merchandise is well presented. Fluency in English and 1–2 years in retail preferred.

Qualifications

• Fluent in English.
• Secondary school graduation certificate.
• 1–2 years of experience in a related industry.
• Accurate, client focused.
• Flexible, reliable, good team player.
• Able to multitask.

Responsibilities

• Assign duties to sales workers.
• Hire and train staff or arrange for staff training.
• Authorize cheque payments.
• Order merchandise.
• Authorize the return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Organize and keep inventory.
• Resolve customer complaints and supply shortages.
• Supervise and coordinate employees' activities.
• Supervise staff (apprentices, stage hands, design team, etc.).
• Teach courses of interest or professional development.

Education

Secondary school graduation certificate

Job description

1000569600 ONTARIO INC. based in 3080 Yonge Street, Toronto, ON M4N 3N1 is inviting applications from suitable candidates for the position of Customer service supervisor – retail who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job.

Employer Name: 1000569600 ONTARIO INC.
Position: Customer service supervisor – retail
No. of vacancies: 1
Salary: $25.00 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: 3080 Yonge Street, Toronto, ON M4N 3N1

• The candidate must assign duties to sales workers.
• The candidate must hire and train or arrange for staff training.
• The candidate must authorise cheque payments.
• The candidate must order merchandise.
• The candidate must authorise the return of merchandise.
• The candidate must establish work schedules.
• The candidate will be responsible for selling merchandise.
• The candidate will be expected to organise and keep inventory.
• The candidate will be responsible for resolving problems that arise, such as customer complaints and supply shortages
• The candidate will be expected to supervise and coordinate the activities of employees.
• The candidate must supervise staff (apprentices, stage hands, design team, etc.).
• The candidate must teach courses of interest or professional development.

Job Requirements

• The candidate should be fluent in English language.
• The candidate should have minimum qualification of Secondary (high) school graduation certificate.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be accurate.
• The candidate should be client focused.
• The candidate must be flexible.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate must be able to multitask.

Work conditions and physical capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate should have an eye for details.