customer service supervisor - retail

Borderland Coop; Moosomin; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail cooperative in Moosomin is looking for a Customer Service Supervisor. The role involves hiring and training staff, supervising operations, and ensuring excellent customer service. Candidates must be legally entitled to work in Canada and willing to work in a fast-paced environment.

Qualifications

• Experience in supervising staff.
• Ability to resolve customer complaints.
• Legally able to work in Canada.

Responsibilities

• Hire and train staff.
• Authorize return of merchandise.
• Supervise activities of workers.
• Provide effective customer service.

Job description

• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Manage cash
• Perform opening and closing activities
• Provide customer service

Supervision

• 3-4 people

Area of specialization

Work conditions and physical capabilities

• Fast-paced environment
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?

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Applying to customer service supervisor - retail @ Borderland Coop

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