customer service supervisor - retail

Government of Canada; Fort St. John; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading governmental agency is seeking a supervisor in Fort St. John. This role involves overseeing staff, assigning duties, and handling customer issues. Candidates are expected to have a high school diploma and supervisory experience, with a focus on strong organizational skills and attention to detail.

Qualifications

• Experience supervising and training staff.
• Ability to manage inventory and resolve issues.
• Strong organizational skills.

Responsibilities

• Supervise and coordinate activities of staff.
• Hire and train employees.
• Organize and maintain inventory.

Skills

Attention to detail

Team player

Organized

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Organized
• Team player