customer service supervisor - retail

Mr. Lube; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in a dynamic role focused on sales and customer service. This position involves supervising staff, managing inventory, and resolving customer issues to enhance the overall shopping experience. The ideal candidate will have a passion for training others and a knack for sales, making a significant impact in a fast-paced environment. Join a company that values its employees and offers relocation support, providing an opportunity for growth and development in your career. If you are ready to take on new challenges and thrive in a collaborative setting, this role is perfect for you.

Benefits

Relocation costs covered by employer

Qualifications

• Experience in sales management and customer service is essential.
• Ability to train staff and resolve customer complaints effectively.

Responsibilities

• Assign duties and supervise sales workers to ensure efficiency.
• Organize inventory and prepare sales reports to track performance.

Skills

Sales Management

Training and Development

Customer Service

Inventory Management

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Relocation costs covered by employer

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers