Customer Service Specialist

Globe Life - Kekoa Jacobs; Vancouver; Hybrid; CAD 40,000 - 50,000; Full time

Job summary

Join Globe Life - Kekoa Jacobs as a Customer Service Champion! Engage with customers, providing support through various channels, while thriving in a vibrant work culture that encourages inclusivity and personal growth. Whether remote or in-office, embark on a rewarding journey where your skills are recognized and valued.

Benefits

Flexible Work Options

Growth Opportunities

Team-building events and challenges

Inclusive environment

Qualifications

• Natural ability to connect and engage with customers.
• Creative problem-solving skills.
• Excellent communication skills in various mediums.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Address customer concerns with a problem-solving mindset.
• Promote products and services to educate customers.

Skills

Communication

Problem Solving

Teamwork

Job description

Are you ready to make a difference and have fun while doing it? At AO Globe Life, we believe in the power of a great conversation and the impact it has on our customers' lives.

We're on the lookout for enthusiastic, passionate individuals to join our dynamic team as Customer Service Champions!

Why Ao Globe Life? Vibrant Work Culture : We’re not just a company; we're a community.

With regular team-building events, fun challenges, and a collaborative environment, you'll never have a dull moment! Growth Opportunities : Whether you’re just starting out or looking to advance, we offer robust training programs and clear career paths to help you achieve your goals.

• Diverse and Inclusive : We celebrate our differences and believe in fostering an inclusive environment where everyone feels valued and respected.
• Flexible Work Options : Enjoy the balance of remote work or in-office perks—whatever fits your lifestyle!

What You'll Be Doing : Engage and Assist : Provide exceptional support to our customers via phone, email, and chat, turning inquiries into positive experiences.

Solve and Support : Address customer concerns with a problem-solving mindset, ensuring satisfaction and swift resolution.

Promote and Educate : Share information about our products and services, helping customers make informed decisions that benefit their lives.

Contribute and Innovate : Bring your ideas to the table to improve our processes and enhance our service.

Who We’re Looking For : People Person : You have a natural ability to connect with others and make them feel heard and valued.

• Problem Solver : You thrive on finding creative solutions and tackling challenges head-on.
• Team Player : You work well with others, contribute to a positive team atmosphere, and are always willing to lend a hand.
• Communicator Extraordinaire : Your communication skills are top-notch, whether you’re writing emails or speaking on the phone.

Ready to join a company where your skills are valued and your growth is encouraged?

Apply now and become a part of the Ao Globe Life family!

Ao Globe Life is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your new adventure starts here—apply today! Powered by JazzHR

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