Customer Service & Sales Specialist

About the Role

At AO Globe Life, we’re not just offering a job—we’re offering a career path. We're seeking motivated, service-oriented individuals to join our growing remote team as Customer Service & Sales Specialists. This role is ideal for those who love helping others, want control over their earning potential, and are ready to build a meaningful career in a dynamic, people-first company.

Whether you're a new graduate, transitioning careers, or looking for a better work-life balance, we provide the training, structure, and freedom to help you succeed on your own terms—with the support of a collaborative team and a union-protected environment.

Why Join Us

• Growth at Your Own Pace – Advance based on performance, not tenure. We provide clear pathways to leadership and long-term financial growth.

• Comprehensive Training – Learn from top industry leaders through structured training sessions, hands-on coaching, and mentorship.

• Strong Support Network – You’ll never go it alone. You’ll be backed by a team of peers, leaders, and tools that empower you every step of the way.

• Performance-Based Compensation – Enjoy weekly advances, performance bonuses, renewals, and a lifetime vesting program.

• No Cold Calling – Our warm lead system connects you with clients who have already expressed interest.

• Union Benefits – Access additional healthcare coverage, retirement planning, and stock purchase programs through union support.

• Remote Flexibility – Work from home, on your own schedule, with the freedom to build a career around your lifestyle.

What You’ll Do

• Conduct virtual consultations with clients to explain coverage options in simple, clear terms

• Provide personalized customer service, addressing inquiries and guiding clients toward informed decisions

• Educate individuals and families about life, health, and supplemental benefits

• Maintain accurate records using user-friendly CRM systems

• Collaborate with your team to improve client satisfaction and service delivery

• Follow regulatory guidelines and internal policies with professionalism and integrity

Who We’re Looking For

• Strong communication skills with a natural ability to build rapport

• Independent, organized, and self-driven with a growth mindset

• Previous experience in customer service, sales, or support is an asset but not required

• Comfortable using digital tools and remote communication platforms

• Willing to pursue your HLLQP license (training and support provided)

• Legally eligible to work in Canada (citizens and permanent residents welcome)

Why AO Globe Life?

AO Globe Life is the largest distribution system for Globe Life, a long-standing, financially stable company servicing over 48,000 unions, credit unions, and associations. As a proud unionized team, we are committed to integrity, service, and helping people protect what matters most. We embrace remote-first work, people-focused leadership, and a results-driven culture where you can truly thrive.

Ready to Take the Next Step?

We’re actively interviewing. If you’re looking for more than just a job—if you're ready to grow, serve, and build a career with real impact—submit your resume today.

Let’s build your future, together.