Customer Service Sales Representative

Kaizen Sales Agency; Vaughan; On-site; CAD 40,000 - 60,000; Full time

Job summary

Une agence de vente dynamique recrute un Représentant des Ventes en Service Client pour renforcer l'expérience client. En tant qu'ambassadeur de l'entreprise, vous serez responsable de créer des relations positives et de résoudre les demandes, le tout dans un environnement inclusif avec des opportunités de croissance et une rémunération compétitive. Si vous êtes enthousiaste et prêt à faire la différence, rejoignez-nous!

Benefits

Environnement positif et inclusif

Formation continue et opportunités d'évolution

Opportunités de voyage

Remboursement de performance et de fidélité

Qualifications

• Diplôme associé en affaires ou communication requis.
• Expérience antérieure en service client ou ventes.
• Compétences en multitâche et gestion du temps nécessaires.

Responsibilities

• Identifier des opportunités pour suggérer des produits complémentaires.
• Assister aux demandes de facturation et de traitement des paiements.
• Coordonner avec les départements pour résoudre les problèmes complexes.

Skills

Communication

Interpersonal Skills

Multitasking

Time Management

Education

Associate Degree in business, communications, or related fields

Job description

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We believe that exceptional customer service is essential for a successful business. As a Customer Service Sales Representative, you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!

Responsibilities of the Customer Service Sales Representative:

• Identifying opportunities to suggest additional products or services that complement the customer's purchase
• Setting up displays and promotional materials to draw customer attention
• Highlighting premium products and promoting upgrades
• Assisting with billing inquiries and payment processing
• Ensuring seamless communication and service delivery
• Implementing company sales strategies in customer interactions
• Coordinating with sales, technical support, and other departments to resolve complex issues
• Adapting sales techniques to meet the needs of different customer segments

Requirements:

• Associate Degree in business, communications, or related fields
• Previous experience in customer service, sales, communications, or a similar field
• Proficiency in multitasking, prioritizing, and time management
• Excellent communication and interpersonal skills
• A friendly and positive demeanour
• Must be available Full-Time
• Must be comfortable working in person and willing to commute to our office every day

The Customer Service Sales Representatives are rewarded with:

• Positive and supportive environment of inclusion and diversity
• Ongoing training and career growth opportunities within our organization
• Travel opportunities to attend industry events
• Competitive compensation package with performance and retention bonuses

Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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