Customer Service & Sales Associate

Fine Sight Solutions; Niagara Falls; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading company in technology and communications is searching for a dedicated Customer Service & Sales Associate to join their team in Niagara Falls. This role emphasizes personal development, customer interaction, and sales excellence. The successful candidate will drive customer satisfaction while pursuing new business opportunities, making it an exciting career path for those eager to grow.

Qualifications

• 0 – 3 years of experience in customer service or sales.
• Ability to communicate effectively and actively listen.
• Strong sales and closing skills.

Responsibilities

• Identify and pursue new sales leads using targeted marketing.
• Process sales orders and provide product sales support.
• Work with the account team on growth and retention of client accounts.

Skills

Sales skills

Communication

Problem-solving

Teamwork

Education

High school diploma or GED equivalent

Job description

Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals.

Our company works as the “middle man” for our clients - we connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients all over the country has led us to the world's leading providers of technology and communications services. Through our partnership, we have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization.

As a Customer Service & Sales Associate, you'll be in charge of your own professional development. To help maintain our high standard to an excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following :

• Using targeted marketing lists to identify and pursue new sales leads
• Providing customers with products and solutions that help to simplify and organize their lives
• Processing sales orders, order changes, installation dates, and cancellations
• Providing product sales and support to customers, other Customer Service & Sales Associates, as well as our outside sales team
• Completing tasks including building marketing campaigns, attending live events, and following up on customer enrollments
• Excelling in a team-based, competitive environment
• Working with the account team on growth and retention of client accounts

Requirements of the Customer Service & Sales Associate :

• A high school diploma or GED equivalent is required
• 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
• Consistently reliable transportation
• Ability to communicate effectively, actively listen, and problem-solve
• Ability to work well individually and in a team environment
• Strong sales and closing skills and the ability to overcome objections

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Customer Service Associate • niagara falls, on, Canada