Customer Service Representative - Work From Home

Spade Recruiting; Salmon Arm; Remote; CAD 30,000 - 60,000; Full time

Job summary

A recruitment agency is seeking enthusiastic, self-driven individuals to assist clients remotely. Responsibilities include distributing benefit materials, handling customer calls, and responding to coverage requests. This position offers full training, competitive compensation, career advancement opportunities, and a healthy work-life balance.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals needed.
• Strong customer service skills.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverage.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Responsibilities:

1. Distribute all benefit enrollment materials and determine eligibility.
2. Handle incoming customer service calls.
3. Dispatch incoming customer phone calls.
4. Accept customer calls and return customer inquiries.
5. Respond to client requests for coverage while representing their best interests.
6. Create and explain individualized policies via our Needs Analysis system.
7. Collaborate with management teams to stay updated on new products, services, and policies.

Job Benefits:

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.