Customer Service Representative - Work From Home

Spade Recruiting; Olds; Remote; CAD 30,000 - 60,000; Full time

Job summary

A recruiting firm is looking for enthusiastic individuals to assist clients by providing outstanding service and product knowledge. The position is fully remote, offers competitive compensation, and includes benefits after three months. Responsibilities include handling customer inquiries and distributing benefit enrollment materials. Full training and career advancement opportunities are available.

Benefits

Full training provided

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Accept and return customer inquiries.
• Respond to client requests for coverages.
• Create and explain policies via our Needs Analysis system.
• Work with management on new products and policies.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.