Customer Service Representative (Urgently hiring)

Boomerang HFX; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A customer experience company in Halifax is hiring for an entry-level role focused on delivering exceptional customer service and education about retail credit card options. The ideal candidate is personable and eager to learn, with no previous experience required. Opportunities for progression into leadership roles are available based on performance.

Benefits

Hands-on coaching

Supportive team environment

Clear path to leadership roles

Qualifications

• Personable, dependable, and team-oriented.
• Eager to learn and communicate clearly.
• Takes pride in helping others succeed.

Responsibilities

• Deliver a top-tier experience for every customer.
• Educate customers about products and services.
• Help customers feel supported and informed.
• Represent Canadian brands to build trust.

Skills

Customer service

Communication

Teamwork

Job description

Customers remember how you made them feel.

Join Boomerang HFX and help us create unforgettable experiences.

This is an entry-level role with full training, structure, and team support. Whether you’re just starting out or ready to grow into more responsibility, we’ll give you the tools—and the path—to do it.

Job Description:

Boomerang HFX is growing! We’re hiring customer-focused individuals to join our in-store team. You’ll represent leading Canadian brands and create meaningful interactions that drive real impact.

A key part of this role involves educating customers on retail credit card options—explaining benefits, answering questions, and guiding them through sign-up when it’s the right fit. It’s about building trust, not pressure.

With time, consistency, and results, you’ll also have the opportunity to step into team lead and management roles, helping to guide campaigns and train others.

What You'll Do:

• Deliver a top-tier experience for every customer
• Educate customers about products and services—including credit card solutions—in a professional and approachable way
• Help people feel supported, informed, and confident in their choices
• Represent Canadian brands in a way that builds trust and long-term loyalty

Who You Are:

• Personable, dependable, and team-oriented
• Eager to learn and communicate clearly
• Someone who takes pride in helping others succeed
• No previous experience required—training provided

Why Join Us:

• A structured, fast-paced environment with hands-on coaching
• A team that celebrates progress, supports growth, and rewards initiative
• A clear path to progress into leadership roles, based on performance—not tenure

Take the first step—apply now.

Your next opportunity might just start here.