Customer Service Representative (T)

Nutrien Ag Solutions Limited; Aberdeen; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading agricultural services provider in Saskatchewan is looking for a Customer Service Representative. In this six-month term position, you will respond to customer inquiries, manage marketing credit products, and support the branch team. Candidates should have at least 2 years of customer service experience, with a valid Canadian driver’s license and familiarity with Microsoft Office. Join us to make an impact in the agriculture industry.

Qualifications

• 2+ years of customer service experience.
• Accounts receivable and accounts payable experience is an asset.
• Must possess a valid Canadian driver’s license.

Responsibilities

• Monitor accounts receivable, accounts payable, and credit limits.
• Reconcile cheque and credit card payments daily.
• Assist with inventory control and receiving shipments.

Skills

Customer service experience

Organizational skills

Ability to work with minimal supervision

Safety experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

SAP experience

Job description

Overview

Nutrien is a leading provider of crop inputs and services. Our purpose, Feeding the Future, guides our culture of care and core values: safety, inclusion, integrity, and results. We are committed to an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have helped growers achieve the highest yields with sustainable solutions, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers\' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

Reporting to the Branch Manager, the Customer Service Representative is accountable to respond to customer inquiries, manage marketing credit products and services, and support the branch team in a professional and courteous manner.

This is a six month term position.

What you will do:

Responsibilities

• Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits.
• Reconciles cheque and credit card payments daily. Receives and posts payments to customer accounts — while ensuring 100% accuracy.
• Prints Daily Reports as required under Policy and Procedures including the End of Day Report and Payments Listing.
• Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices.
• Completes administrative correspondence.
• Assists with inventory control and receiving shipments of supplies and/or inventory.
• Champion Nutrien’s culture of care and comply with Nutrien, industry regulatory, and EH&S standards.

Qualifications

• 2+ years of customer service experience.
• Accounts receivable, Accounts payable an asset.
• Organizational skills.
• Safety experience an asset.
• Ability to work with minimal supervision.
• Must possess a valid Canadian driver’s license.
• Microsoft Office (Word, Excel, PowerPoint).
• Previous SAP experience, an asset.

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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