Customer Service Representative - Speedy Glass

Belron Canada; Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

Belron Canada is seeking a Customer Service Representative to enhance customer experiences in a fast-paced environment. This role involves administrative tasks, customer interaction, and teamwork. Enjoy predictable schedules, comprehensive benefits, and opportunities for advancement. Join a leading company committed to excellence and community care.

Benefits

Comprehensive benefits

Pension package

Opportunities for advancement

Work-life balance

Qualifications

• Experience in retail, hospitality, or tourism is beneficial.
• No formal education required; on-the-job training provided.

Responsibilities

• Complete administrative tasks to ensure service center runs smoothly.
• Delight customers by vacuuming vehicle interiors and assisting with small repairs.
• Work with insurance partners to enhance customer value.

Skills

Customer Relationship Building

Problem Solving

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto, and Vanfax, we take this seriously, which is why we invest tirelessly in developing our people to realize their full potential.

We welcome applications from everyone and are firmly committed to diversity, equity, and inclusion in the workplace. We take pride in ensuring every team member feels empowered.

Ready to tap into your best and drive your career forward?

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we invest tirelessly in developing, certifying, and advancing an elite force of highly trained technicians.

If you want an exciting career working with sophisticated equipment alongside the finest experts, we’d love to hear from you. We welcome applications from everyone and are committed to diversity, equity, and inclusion, ensuring every team member feels empowered.

You are the person who sets the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You’ll enjoy working both administratively and with the public, acting as the glue that makes things run seamlessly. You will collaborate with a supportive team to solve problems.

If you seek stimulating work that makes an impact, this is the perfect place to start your career.

Your role at a glance:

Take pride in owning the customer’s experience and ensuring a positive impact on their day.

How you will make a difference:

• Complete administrative tasks to ensure the Service Centre runs smoothly.
• Add value to the customer and identify opportunities to enhance store performance.
• Work with insurance partners to help customers get the best value.
• Delight customers by vacuuming vehicle interiors, cleaning windows, and assisting with small windshield repairs (our tools are easy to use!).
• Shuttle vehicles to and from the repair shop.

Who you are:

• You value building relationships with customers and teammates.
• You have experience helping people in retail, hospitality, or tourism.
• No formal education is required; we provide on-the-job training!
• You have a valid Class 5 driver’s license and can work at different Belron Canada locations within your geographic area.

Why Belron Canada will bring out your best:

• See the results of your work and try new things.
• Enjoy predictable schedules and work-life balance.
• Receive comprehensive benefits and a pension package starting on your first day.
• Opportunities for advancement, training, and skill development are always available.

Pay range for a Customer Service Representative: $22.50 - $26.00 per hour.

Compensation reflects skills, qualifications, experience, and location. Benefits and a pension plan (with matching options) are offered after 3 months.

We believe genuine care makes a real difference in the customer experience, starting with our team members' careers.

Belron Canada is part of the Belron International family, a global leader in auto glass repair, replacement, and digital camera calibration. We operate over 325 service centres, 2 distribution centres, and 26 warehouses across 10 provinces, with over 1,200 employees.

We are committed to excellence, sustainability, and providing world-class care for our communities and climate.

If you value your career as much as we value our employees and customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!