Customer Service Representative-Remote (Bilingual: French / English)

Concentrix Limited Company; Winnipeg; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Bilingual Customer Service Representative to work remotely from home. This role involves interfacing with customers through inbound and outbound calls, providing support and resolving routine inquiries about products and services. Candidates with military experience are encouraged to apply.

Qualifications

• Bilingual in French and English.
• Experience in customer service preferred.
• Strong problem-solving skills.

Responsibilities

• Provide customer service support via calls and internet.
• Resolve routine problems and questions regarding products/services.

Skills

Bilingual (French/English)

Customer Service

Problem Solving

Job description

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Job Title

Customer Service Representative-Remote (Bilingual: French / English)

Job Description

Le représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens combattants sont encouragés à postuler.)

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)