Customer Service Representative (Oakville)

Schaeffler; Oakville; On-site; CAD 50,000 - 70,000; Full time

Job summary

Schaeffler, a leading technology company, is seeking a Supply Chain Coordinator to optimize logistics processes and enhance customer satisfaction. The ideal candidate will have vocational training in Supply Chain Management and 1-3 years of experience. This role offers opportunities for professional growth within a dynamic global workforce.

Benefits

Medical and dental benefits

Regular performance-based increases

Pension Matching Contributions

Annual Defined Profit-Sharing Plan

Employee Discount programs

Qualifications

• 1 to 3 years of relevant experience.

Responsibilities

• Execute order fulfillment processes for assigned customers.
• Respond to inquiries and logistics problems.
• Coordinate corrective actions with departments.

Skills

Logistics Management

Customer Service

Problem Solving

Communication

Education

Vocational training in Supply Chain Management

Job description

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Our Offering

• Eligible for medical and dental benefits the 1st of the month following date of hire;
• Regular increases, dependent upon performance, until top rate is reached;
• Opportunities for advancement into varying positions with higher pay scales;
• Up to 6% in Pension Matching Contributions, effective 60 days from benefits activation;
• An annual Defined Profit-Sharing Plan (dependent upon company performance);
• Employee Discount programs are available for all employees.
  
  

Your Key Responsibilities

• Execute order fulfillment processes for an assigned customer group or an assigned group of products.
• Respond to customers inquiries and complaints and detect reasons for logistics problems arising.
• Provide explanations and solutions to customers to ensure customer satisfaction.
• Coordinate with other departments and external providers to implement corrective actions.
• Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals.
• Ensure that services delivered are in line with defined quality standards and processes.
  
  

Your Qualifications

• Vocationally trained in Supply Chain Management, Technical
• 1 to 3 years
  
  

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

www.schaeffler.com/careers

Your Contact

Schaeffler Canada Inc.

Jennifer Lois Alexander-Cormier

[phone]

Schaeffler Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Keywords: Experienced; Coordinator; Full-Time; Unlimited; Supply Chain Management;