Customer Service Representative (Nova Scotia)

Domino's Pizza Canada; Kentville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading franchise group as a Customer Service Representative, where you'll provide exceptional service, contribute to a fun workplace, and have opportunities for career advancement. This role is crucial for achieving store goals and enhancing customer satisfaction in a vibrant team environment.

Benefits

Health / Dental coverage for full-time employees

Food Discounts

Fitness Plan Discounts

Access to Management Training

Promotes Internally

Fun and Professional Work Environment

Team events and awards

Qualifications

• WHMIS, NS Accessibility Act awareness, Health & Safety Certificates are required.
• Motivated and driven by success, strong customer service skills.
• Flexible schedule necessary for shift work.

Responsibilities

• Provide exceptional customer service and make quality pizza products.
• Maintain store cleanliness and work as a team.
• Shift leaders manage team members and training.

Skills

Time management

Strong customer service skills

Team player

Motivated and driven by success

Flexible schedule

Job description

Job Description

Hot job openings, fresh out of the oven!

We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR). Here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products, and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment, making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews, and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, managing other team members, balancing finances and inventory, and training team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect the standard professionalism from our team members, including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.

Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, Southwest Ontario, and Nova Scotia (Annapolis Valley, Cape Breton, North Shore). We love the communities we serve, which is reflected in our community involvement and the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.

Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022. We enjoy competing and having fun, starting right from the top!

Locations:

1) Kentville: 325 Main Street, Kentville, NS, B4N 1K5

2) Windsor: 543 O'Brien Street, Windsor, NS, B0N 2T0

We are very interested in growing with our team and providing opportunities for advancement internally. All of our current Assistant Managers and Store Managers started as CSR or delivery persons. Our goal is for all team members to continue their journey with us or leave better equipped than they arrived.

Compensation and Benefits

Starting Wage: Minimum wage

Health / Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

• Food Discounts
• Fitness Plan Discounts
• Access to Management Training
• Promotes Internally
• Fun and Professional Work Environment
• Team events and awards

Requirements

WHMIS, NS Accessibility Act (awareness only, no training required), and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.

Additional Requirements:

• Motivated and driven by success and accomplishments
• Time management skills
• Thrives under challenging/stressful situations
• Team player
• Charismatic and high-energy personality
• Flexible schedule
• Strong customer service skills

About the Company

Serving communities across Southern Ontario and Nova Scotia.