Customer Service Representative (Liquor, Greater Victoria, BC)

Peninsula Co‑op; Victoria; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Weekly hours up to 32

Employee discounts

Health benefits for 24+ hours

Job summary

Peninsula Co-op is seeking Customer Service Representatives for its The Liquor Co. 1977 locations on Vancouver Island. Roles are part-time at Goldstream and Six Mile stores, with varied shifts and hours per week.

You will help customers, ensure regulatory compliance for age-restricted products, stock shelves, and maintain a clean, safe store environment. Ideal candidates are friendly, dependable, and team players, with Serving It Right certification and a willingness to work in a fast-paced

Qualifications

• Customer service experience preferred.

Responsibilities

• Confidently assist customers

Skills

Customer service

Cash handling

Friendly demeanor

Education

Serving It Right certification

Tools

POS systems

Job description

WHO WE ARE

The Liquor Co. 1977 is part of Peninsula Co-op, a Vancouver Island–based co‑operative operating liquor stores, a grocery store, fuel and convenience centres and commercial cardlock and home heating services. Proudly certified as a Great Place to Work®, we are guided by strong People First values and committed to giving back through member rebates, staff profitsharing, and meaningful community investment.

WHAT WE’RE LOOKING FOR

We are looking for Customer Service Representatives to join our teams at two of our The Liquor Co. 1977 locations:

• Goldstream Liquor Store – located at 737 Goldstream Avenue, Langford, BC V9B 3T5. This is a part‑time position offering up to 32 hours per week. Candidates must be available to work Thursday through Monday, primarily afternoon and evening shifts.
• Six Mile Liquor Store – located at 498 Island Highway, Victoria, BC V9B 5G6. This is a part‑time position offering approximately 8–16 hours per week. Candidates must be available to work a variety of shifts throughout the week, including closing shifts.

Applicants may be considered for either location based on their availability and operational needs.

OUR IDEAL CANDIDATE IS

• Friendly, helpful, and customer-focused
• Dependable, honest, and works well with others
• Comfortable working in a fast‑paced environment
• Currently certified in Serving It Right

WHAT YOU’LL DO

• Confidently assist customers
• Follow all regulations regarding selling age‑restricted products
• Stock and merchandise shelves accurately
• Help maintain a clean, organized, and safe site
• Ensure products are well displayed and meet quality standards
• Safely and effectively operate required equipment
• Follow all safety procedures

WHAT WE OFFER

In addition to a wage range of $19.23 – $21.47 per hour with the starting wage based on experience, we offer a great benefits package that includes:

• Quarterly performance bonuses and annual profitsharing
• Excellent group benefits (health, dental, vision) for employees working 24+ hours per week
• $300 reimbursement per year for personal health and wellness
• Employee discount programs
• Educational funding support
• Paid volunteer opportunities
• Career growth and development opportunities

Peninsula Co-op is an equal opportunity employer. We’re proud to foster a safe, inclusive, and supportive workplace where team members are valued and encouraged to grow. If you require accommodation at any stage of the recruitment process, please notify the People, Culture & Community team at [e-mail]