Customer Service Representative - Lebeau

Belron Canada; Granby; On-site; CAD 30,000 - 45,000; Full time

Job summary

Belron Canada seeks motivated individuals for customer service roles where you'll enhance the customer experience in automotive glass technology. Enjoy a supportive environment, comprehensive benefits starting on day one, and opportunities for advancement. Join a team that values inclusivity and development.

Benefits

Comprehensive benefits package

Pension begins on first day

Opportunities for advancement

Training and skill development

Qualifications

• Experience in retail, hospitality, or tourism is valuable.
• No formal education required; on-the-job training is provided.
• Valid Class 5 driver’s license needed.

Responsibilities

• Complete administration to ensure seamless Service Centre operations.
• Delight customers by vacuuming vehicle interiors and cleaning windows.
• Collaborate with insurance partners to provide value to customers.

Skills

Customer Service

Relationship Building

Teamwork

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly in developing, certifying, and advancing an elite force of highly trained technicians.

If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity, and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Your role at a glance :

Your role is to take pride in owning the customer’s experience and ensuring that we have made a positive impact on their day.

• Completing the administration required to make the Service Centre run seamlessly.
• Adding value to the customer and identifying opportunities to boost the store’s performance.
• Working with our insurance partners to help customers get the best value for their money.
• Delighting your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields (don’t worry – our tools are easy to use!)
• Shuttling vehicles to and from the repair shop.

Who you are :

• You value building relationships with customers and your teammates.
• You have experience in helping people whether it’s in retail, hospitality, or tourism.
• No formal education is required – we provide on-the-job training!
• Have a valid Class 5 driver’s license, and the capability to work at different Belron Canada locations within your specified geographic area.

Why Belron Canada will bring out your best :

• You will be able to see the results of your work and are given the opportunity to try new things.
• Forget unpredictable schedules and long hours. We have a life and know you have one too.
• Our comprehensive benefits and pension package starts on your first day of employment.
• We are a growing organization where opportunities for advancement, training, and skill development are always coming up.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres, and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable, world-class care for our communities and the climate.