Customer Service Representative (Full Time)

Best Buy Canada; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

At Best Buy Canada, we are seeking an enthusiastic Omni-Channel Specialist to enhance customer engagement through exceptional service in a fast-paced environment. This role emphasizes flexibility, adaptability, and a commitment to product knowledge. Join our supportive team and help enrich lives through technology.

Benefits

Employee discounts on tech

Flexible schedule based on business needs

Learning opportunities for certifications

Qualifications

• Enthusiasm to support and assist customers.
• Flexibility to adapt during busy times.
• Interest in growing skills through company training.

Responsibilities

• Process customers’ purchases and returns.
• Ensure shelves and displays are well-stocked.
• Respond to customer concerns to create an amazing experience.

Skills

Customer support

Flexibility

Enthusiasm

Adaptability

Job description

Are you passionate about working with people and technology? Are you looking for a job or career that is inclusive, fulfilling, and fun?

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We encourage our employees to learn, grow and advance within our organization.

What you might call a Customer Service Representative, at Best Buy we call an Omni-Channel Specialist. In this role you will create an amazing customer experience by:

• Processing our customers’ purchases at the checkout

• Processing returns, trade-ins and more at the customer service counter

• Responding to customer concerns with a focus on creating an amazing customer experience

• Completing pre-opening and post-closing tasks

• Ensuring store signage is accurate and open box items are appropriately marked

• Ensuring shelves and displays are well-stocked and organized

What you’ll bring to Best Buy:

• Enthusiasm to support and assist our customers

• Flexibility to adapt to dynamic situations that will arise during busy times

• An interest in growing your skills through company training programs and maintaining current knowledge of the latest technology products and industry trends

• A commitment to representing our brand and values, upholding our operational standards, and maintaining safety protocols in our working environment

What we proudly offer you:

• Ability to work flexible schedule as per business needs

• Employee discounts on awesome tech

• An enthusiastic, fun and supportive team who you will quickly call friends

• Opportunities to learn about products, achieve certifications and build new skills

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.

Join our amazing team!

We are looking for people just like you.

350 Stewart Green SW, Calgary, AB T3H 3C8