Customer Service Representative (Full Time)

Best Buy; Calgary; On-site; CAD 31,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Competitive compensation

Flexible schedules

Supportive leadership

Inclusive team

Training & certifications

Job summary

Best Buy Canada in Calgary is hiring an omni-channel customer service representative, a cashier who will handle purchases, returns, and trade-ins at the checkout or service counter. You’ll respond to questions, share product knowledge, and keep signage accurate while open box items are clearly marked.

You’ll also maintain organized shelves and complete pre-opening and post-closing tasks. No experience is required.

Qualifications

• Customer service experience is not required but helpful.
• Ability to communicate product information clearly to customers.
• Flexibility to adapt to a fast-paced retail environment.

Responsibilities

• Process customer purchases, returns, and trade-ins at the checkout or service counter.
• Respond to questions and share product knowledge with customers.
• Keep store signage accurate and ensure open box items are marked correctly.
• Keep shelves and displays well-stocked and organized.
• Complete pre-opening and post-closing tasks.

Skills

Customer service

Communication

Adaptability

Job description

You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative (cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail team as a customer service representative.

What you’ll do:

• Create an amazing customer experience at the checkout or the customer service counter
• Respond to questions and share your product knowledge
• Ensure store signage is accurate and open box items are appropriately marked
• Ensure shelves and displays are well-stocked and organized
• Complete pre-opening and post-closing tasks

What we’re looking for:

• Enthusiasm to assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in similar roles (sales associate, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader). #110 - 350R Shawville Boulevard SE, Calgary, AB T2Y 3S4 This posting is for a vacancy. At Best Buy Canada, we bring tech to life - and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Join us today! Let’s talk about what’s possible.