Customer Service Representative (Fixed Term)

LCBO; Northwestern Ontario; On-site; CAD 20,664 - 27,552; Part time

Benefits offered by this job

Employee Family and Assistance Program

Online learning opportunities

Discounted services and tickets

Job summary

LCBO is searching for customer-oriented staff in Northwestern Ontario for an on-site role. You will serve customers using the cash register, focusing on providing a positive experience while lifting and organizing stock. The role requires bilingualism in English and French as a bonus, and all candidates must be at least 18 and legally allowed to work in Canada. A Criminal Background Check is mandatory. Join us to help communities while enjoying perks like online learning and discounts!

Qualifications

• Must be legally allowed to work in Canada (valid SIN, Student, or Work Permit).
• At least 18 years old.
• Must complete a Criminal Background Check.

Responsibilities

• Serve customers using the cash register system.
• Ask for donations for partner charities.
• Maintain store cleanliness and organization.

Skills

Customer service

Bilingualism (English and French)

Ability to lift heavy items

Job description

About the Role

This is an on-site role #LI-OnSite

Reporting to the Store manager, you will:

• Serve customers using our cash register system, promptly, courteously and responsibly, providing a positive and memorable customer experience
• Ask for donations for our partner charities (our Spirit of Sustainability Campaign)
• Participate in customer experience and postal code surveys
• Receive product, replenish it on the shelves, facing-up products
• Ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods

About You

• Comfortable working with people (teammates and customers)
• You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
• You must be at least 18 years old
• Bilingualism (English and French) is a bonus
• You agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO

Required Availability

• Friday (5:00 PM – Close)
• Saturday and Sunday (available all day for a 4 to 8 hour shift)

Long Weekend

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability

• Additional work may be available during the week (Monday – Thursday), based on store needs
• Schedules are posted two weeks in advance
• Extra shifts may come up on short notice

Why Join the LCBO?

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)

You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

Accommodation

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Thank you for your interest. Only applicants selected for further consideration will be contacted.

Union / Non-Union

Union