Customer Service Representative (CSR)

Cash 4 You Corp; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services company in Ontario is seeking a full-time Customer Service Representative to provide excellent service and drive sales. The role includes delivering solutions, handling transactions, and meeting sales targets. A high school diploma is required; retail or customer service experience is preferred. The position offers competitive pay starting at $17.80/hr with performance bonuses based on results.

Benefits

Strong base wage

Performance bonuses

Fast-track advancement opportunities

Qualifications

• High school diploma or equivalent is required.
• Retail sales, customer service, or cash handling experience is an asset.
• Strong communicator comfortable starting and closing conversations.

Responsibilities

• Welcome customers and match their needs with products.
• Take ownership of branch sales targets.
• Process loans and transactions accurately.

Skills

Retail sales experience

Customer service experience

Cash handling experience

Strong communication skills

Goal-driven

Education

High school diploma or equivalent

Job description

Customer Service Representative (CSR) – Full Time (Multiple Locations Across Ontario)

Hourly Rate:$17.80/hr + bonus program eligibility ($3.12–$9.38per hour on top)

About the Role

As a CSR at Cash 4 You, you’re more than a cashier—you’re the face of the branch, a trusted advisor, and a sales driver. You’ll deliver solutions-focused service, handle financial transactions, and play a direct role in helping your branch hit its goals. If you thrive in a fast-paced, customer-first sales environment, you’ll fit right in.

What You’ll Do

• Welcome every customer, identify needs, and match them with the right products and services
• Take ownership of branch sales targets—your effort directly drives your bonus
• Explain our lending, insurance, and payment products so customers can make smart decisions
• Process loans, payments, and transactions with speed and accuracy (cash handling required)
• Proactively follow up with customers about renewals, missed payments, or new offers
• Support collections efforts with professionalism and persistence
• Ensure every customer leaves satisfied—and every dollar is accounted for
• Contribute to daily store operations, appearance, and team results

What We’re Looking For

• High school diploma or equivalent (required)
• Retail sales, customer service, or cash handling experience is an asset—but not a dealbreaker
• Competitive, goal-driven, and not afraid to ask for the business
• Strong communicator—you’re comfortable starting a conversation (and closing it)
• Reliable, organized, and not fazed by busy days or new challenges
• Willing to support nearby locations as needed (flexibility = more opportunity)

What We Offer

• Strong base wage plus industry-leading performance bonuses—your pay matches your results
• Fast-track advancement (Branch Manager, Trainer) for top performers

We want people who bring energy, drive results, and genuinely care about helping customers—if that’s you, hit Apply.

Job Type: Full-time

Pay: $17.80 per hour

Expected hours: 20 – 44 per week

Work Location: In person