Customer Service Representative (Casual) – Sioux Lookout

Northwest Employment Works; Sioux Lookout; On-site; Part time

Job summary

Join a leading company as a customer service representative where your outgoing personality and commitment to excellent service will shine. Engage with customers purchasing wine, beer, and spirits, and contribute to a positive shopping experience while maintaining store standards.

Qualifications

• Must be at least 18 years old and eligible to work in Canada.
• Agree to undergo a Criminal Background Check.

Responsibilities

• Engage with customers and provide a top-notch customer experience.
• Assist with receiving inventory and maintaining store standards.
• Perform job duties that may include lifting cases and processing transactions.

Skills

Communication

Customer Service

Interpersonal Skills

Job description

Location Address:

44 Front Street, Sioux Lookout

Number of Openings: 2

Salary / Pay: $20.36/hour

Job Posting Description:

Are you someone who makes a positive impact on the people you meet? Do you have a charismatic personality and enjoy engaging with customers and colleagues? If so, we invite you to join our team! Your outgoing personality, communication skills, and commitment to excellent customer service will leave a lasting impression on customers purchasing wine, beer, and spirits.

Role and Responsibilities:

1. Engage with customers, share product knowledge, and provide a top-notch customer experience, whether operating cash registers or assisting on the store floor.
2. Demonstrate great interpersonal skills to create positive interactions with customers, co-workers, and trade representatives.
3. Assist with receiving inventory, unloading trucks, handling products, replenishing stock, and maintaining store standards.
4. Perform job duties that may include lifting cases up to 40 lbs/18 kg, standing for extended periods, and processing transactions while ensuring excellent customer service.

Candidate Requirements:

• Enjoy working with the public and delivering exceptional customer service daily.
• Be eligible to work in Canada and at least 18 years old.
• Agree to undergo a Criminal Background Check at your own expense prior to employment (a recent satisfactory check within six months is acceptable).

Additional Information:

• Hours depend on operational needs and are scheduled based on seniority and availability, primarily during peak periods like evenings and weekends.
• Availability during busy seasons (e.g., holidays, tourist seasons) is required.
• Uniform consists of a light grey shirt, black pants, and black shoes.
• This position is part of a union, with dues at 1.35% of gross earnings.

Organizational Values:

Join LCBO to challenge yourself and realize your potential. Support Ontario's communities and businesses in a safe, inclusive, and respectful environment. We value diversity, wellbeing, and technological advancement. We are committed to inclusion and providing accommodations in line with legal standards. Only shortlisted candidates will be contacted for interviews.

Privacy and Contact:

The LCBO collects personal data under the authority of the Liquor Control Board of Ontario Act, 2019, for recruitment purposes, in compliance with privacy laws. For inquiries about privacy, contact the Privacy Office at 416-864-2462 or [e-mail]. Applications can also be submitted via the LCBO Careers site.