Customer Service Representative - Bilingual - English and French

Adecco; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Adecco is seeking a Bilingual Customer Service Representative in Fredericton for a 6-month contract. The position involves resolving customer inquiries and maintaining relationships, requiring fluency in English and French along with relevant experience. This role offers a competitive hourly salary and several employee benefits.

Benefits

4% vacation pay

Medical and dental benefits

Free training programs

Quicker onboarding process

Qualifications

• Fluent in both English and French.
• 1 year customer service experience.
• Team player.

Responsibilities

• Resolve customer inquiries and update accounts.
• Maintain positive customer relationships.
• Suggest products/services to meet customer needs.

Skills

Customer Service

Bilingual (English and French)

Problem-Solving

Education

High School Diploma or Equivalent

Job description

Adecco is currently seeking a Bilingual Customer Service Representative fluent in both English and French to join our clients team in Fredericton, NB on a 6-month Contract basis. The role offers a competitive salary of $22.22 per hour and requires resolving customer inquiries, updating accounts, and maintaining positive customer relationships within established guidelines.

• Pay rate : $22.22 / hour.
• Job type : 6-month Contract | Full-time

Here’s why you should apply :

• Hires fast, pays weekly.
• 4% vacation pay paid out on each weekly pay cheque.
• Medical and dental benefits once qualified.
• Free training programs
• New and quicker onboarding process

Responsibilities :

• Resolve customer inquiries and update accounts.
• Suggest products / services to meet customer needs.
• Maintain positive customer relationships.
• Escalate calls when necessary.
• Computer literacy and multitasking required.

Requirements :

• 1 year customer service experience.
• Fluency in English and French.
• Team player with high school diploma or equivalent.
• Legally eligible to work in Canada.

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Bilingual Customer Service Representative • Fredericton, New Brunswick