Customer Service Representative - Ajax - UniFirst Canada

UniFirst Corporation; Ajax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading uniform services company in Ajax, Ontario is looking for an individual to handle telephone inquiries and provide support to sales representatives. Responsibilities include order management, customer issue resolution, and data entry. Candidates should have a High School Diploma and experience with AS400 systems is a plus. The role offers comprehensive benefits and opportunities for advancement in a family-oriented culture.

Benefits

RRSP with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Holidays

Tuition Reimbursement

30% Employee Discount

Qualifications

• Experience on an AS400 system with some PC exposure is a definite asset.
• High School Diploma or equivalent experience.
• Proficiency in Microsoft Office (Word, Excel).
• Strong data entry skills.

Responsibilities

• Handle telephone inquiries and take orders over the phone.
• Provide inside support to sales representatives.
• Help resolve any customer issues regarding their account.
• Process credits and exchanges.

Skills

Experience on an AS400 system

Microsoft Office (Word, Excel)

Data Entry

Education

High School Diploma or equivalent

Job description

Overview

Where will a UniFirst Career take you?

As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!

UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst\'s Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally. Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.

Responsibilities

• Handle telephone inquiries and taking orders over the phone
• Data entry
• Provide inside support to sales representatives
• Help resolve any customer issues regarding their account
• Process credits and exchanges
• Collection of Accounts Receivable
• Receive walk-in customers, show samples, measure, take orders
• Assist in various telemarketing projects

Qualifications

• Experience on an AS400 system with some PC exposure is a definite asset
• High School Diploma or equivalent experience
• Microsoft Office (Word, Excel)
• Data Entry

Benefits

• RRSP with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Program

UniFirst is Proud to be an Equal Opportunity Employer