Customer Service Representative – Summer

LCBO; Gore Bay, Assiginack Township, Northeastern Manitoulin and the Islands; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Summer Customer Service Representatives to join their team. This role offers a unique opportunity to engage with customers, deliver exceptional service, and gain knowledge about various beverages. You'll be responsible for serving customers, managing inventory, and ensuring a clean and safe environment. With flexible scheduling and the chance to work in a dynamic retail setting, this position is perfect for those who thrive in a fast-paced atmosphere and enjoy interacting with people. Join a team that values your contributions and provides training to enhance your skills.

Benefits

Paid online training

Flexible scheduling

Opportunity for additional shifts

Qualifications

• Must be eligible to work in Canada and at least 18 years old.
• Strong interpersonal and customer engagement skills are essential.

Responsibilities

• Serve customers using the POS system, ensuring an outstanding experience.
• Receive inventory and maintain store cleanliness and organization.

Skills

Customer Service

Interpersonal Skills

Engagement Skills

Bilingualism (English and French)

Education

Minimum 18 years of age

Eligibility to work in Canada

Tools

POS/Cash system

Job description

The LCBO is looking to hire Summer Customer Service Representatives:

Locations:

1. Little Current – JR00000023724
2. Gore Bay – JR00000023723
3. Manitowaning – JR00000023789

Job Posting Description:

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work between May 5th and September 1, 2025.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you’ll have a chance to inspire others, reach your full potential and share your knowledge with our customers.

Learn more about wine, beer, ciders, and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

1. Serve customers using our POS/Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experience.
2. Ask for donations as part of our Spirit of Sustainability campaign.
3. Participate in the Customer Experience and Postal Code Survey campaigns.
4. Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles).
5. Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously.

About You:

1. Phenomenal interpersonal and engagement skills.
2. Must be eligible to work in Canada (valid SIN, Student or Work Permit).
3. Minimum of 18 years of age.
4. Bilingualism (English and French) is a bonus.
5. You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability:

1. Friday (5:00 p.m. – Close)
2. Saturday and Sunday (available all day for a 4 – 8 hour shift)

Long Weekend Availability:

1. Victoria Day weekend
2. Canada Day weekend
3. Civic Holiday weekend
4. Labour Day weekend

Additional Availability:

Additional work is available during the week (Monday – Thursday) based on each store’s operational requirements. Schedules are posted two weeks in advance and on occasion, shifts are available on short notice.