Customer Service Representative

Randstad Canada; Winnipeg; On-site; CAD 44,000; Full time

Job summary

A Canadian staffing firm in Winnipeg is seeking Customer Service Representatives for a full-time, permanent position. This role offers a hybrid workstyle with an annual salary of $44,000, 3 weeks of paid vacation, and a robust benefit package. Ideal candidates will have strong English communication skills and customer service experience. This position promises career advancement and personal satisfaction.

Benefits

$44,000 Annual Salary

Paid 4-6 weeks of training

3 weeks of Paid Vacation

Pension plan

Share Ownership Program participation

Education reimbursement program: $2,000 annually

Qualifications

• Strong English communication skills.
• Ability to pass The Federal Government's Enhanced Security Screening.
• Strong computer skills, multitasking across multiple screens.

Responsibilities

• Provide accurate responses to existing and new members.
• Effectively troubleshoot and resolve inquiries via phone/email.

Skills

Strong English communication skills

Strong computer skills

Problem-solving skills

Customer Service experience

Ability to work under pressure

Education

High School Diploma

Job description

Are you interested in working in the Insurance Industry?

Do you speak clear English and are passionate about helping people?

You're in luck!

We're looking for Customer Service Representatives who want to grow and evolve within a company and have a long-term career!

Start date: September 24th

Advantages

• $44,000 Annual Salary
• Full-time, Permanent position
• Hybrid Workstyle (4 days at home and 1 day in the office located in Winnipeg)
• Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
• 3 weeks of Paid Vacation & 3 Paid Personal days
• Monday - Friday schedule - Weekends off!
• Pension plan
• Share Ownership Program participation
• Bonus plan
• Education reimbursement program: $2,000 annually
• Career advancement opportunities

Responsibilities

• Provide accurate responses to existing and new members while maintaining high customer service standards
• Effectively troubleshoot and resolve telephone/email inquiries using various systems and tools promptly

Qualifications

• Strong English communication skills
• Ability to pass The Federal Government's Enhanced Security Screening
• Strong computer skills, multitasking across multiple screens and systems
• Problem-solving skills
• Customer Service or Call Center experience required
• Ability to work under pressure
• High School Diploma required

Summary

If you're eager to start a career promising personal satisfaction and professional growth, this role is ideal for you!

Only those selected for interviews will be contacted. Thank you for your interest!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada and promoting equity, diversity, and inclusion throughout the employment lifecycle. We support accessibility and accommodation needs; please contact [e-mail] for assistance.