Customer Service Representative

FASTSIGNS #510501; Windsor; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading franchise in the sign industry as a Customer Service Representative at FASTSIGNS of Windsor. Engage with customers, help solve their needs, and build relationships while enjoying extensive training and development opportunities. This role offers a dynamic work environment with potential for personal and career growth.

Benefits

Training & development

Health Benefits after 3 months

Qualifications

• Outgoing and responsive personality.
• Eager to learn and build relationships.
• Strong documentation and organizational skills.

Responsibilities

• Initial contact with customers through various communication channels.
• Build long-lasting relationships with clients.
• Prepare estimates and implement work orders.

Skills

Interpersonal skills

Listening skills

Organization

Job description

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS of Windsor Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

FASTSIGNS is the franchise industry leader with over 750 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?

Benefits:
- Training & development
- Health Benefits after 3 months