Customer Service Representative

U-Haul International, Inc.; Vernon; On-site; CAD 38,000 - 48,000; Full time

Job summary

U-Haul International, Inc. seeks a Customer Service Representative to be the face of our service team. You will help customers at the front desk, dispatch and return equipment using modern technology, and assist with equipment inspection and maintenance as part of a supportive team.

The role emphasizes friendly, proactive customer interactions and on-the-job education to grow your skills within a well-known, fast-paced service environment.

Qualifications

• Experience in customer service or front-desk roles.
• Strong communication and problem-solving abilities.
• Able to work as part of a team and adapt to a fast-paced environment.

Responsibilities

• Welcome and assist customers at the front desk with a friendly, helpful attitude.
• Dispatch and return equipment using up-to-date technology.
• Inspect and maintain equipment as needed and coordinate with the team for service.

Skills

People skills

Customer service

Teamwork

Communication

Tools

Dispatch software

Job description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is “Hire Fast, Pay Fast.