Customer Service Representative

Distinct Vancouver; Vancouver; On-site; CAD 42,000 - 55,000; Full time

Job summary

A leading retail service provider in Vancouver is seeking a Customer Service Representative. This role involves direct customer interaction, problem-solving, and representing reputable brands. Candidates should demonstrate strong communication skills, a customer-focused attitude, and the ability to thrive in a fast-paced environment. Full-time opportunities with ongoing training provided.

Benefits

Opportunities to work with leading retail brands

Supportive and inclusive work environment

Performance-based incentives

Qualifications

• Previous experience in customer service, retail, or brand representation is an asset, but not required.
• Professional, approachable, and customer-focused attitude.
• Ability to work in a fast-paced and team-oriented environment.

Responsibilities

• Welcome and assist customers in a friendly, professional manner.
• Provide accurate and detailed information about products and services.
• Resolve customer inquiries with a positive and solution-focused approach.

Skills

Strong communication skills

Interpersonal skills

Customer-focused attitude

Job description

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This range is provided by Distinct Vancouver. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At Distinct Vancouver , we work with well-known retail brands to create exceptional in-person customer experiences. Our focus is on building strong connections, increasing brand awareness, and delivering quality service that drives customer satisfaction and brand loyalty.

We are looking for a Customer Service Representative to join our Vancouver team. This role is ideal for individuals who enjoy working directly with customers, solving problems, and representing reputable brands in a professional and approachable manner.

Role Overview

As a Customer Service Representative, you will act as the primary point of contact between the customer and the brand. You’ll provide accurate information, address concerns, and ensure each customer enjoys a positive, memorable experience in a retail environment.

Key Responsibilities

• Welcome and assist customers in a friendly, professional manner
• Provide accurate and detailed information about products and services
• Resolve customer inquiries with a positive and solution-focused approach
• Maintain a clean, organized, and inviting retail or event space
• Support brand goals by building relationships and encouraging product engagement
• Collaborate with team members to meet service and performance objectives

Qualifications

Previous experience in customer service, retail, or brand representation is an asset, but not required

Strong communication and interpersonal skills

Professional, approachable, and customer-focused attitude

Ability to work in a fast-paced and team-oriented environment

Willingness to learn about new products, services, and brands

What We Offer

Opportunities to work with leading retail brands

A supportive, collaborative, and inclusive work environment

Performance-based incentives and recognition

Ongoing training and career development opportunities

How to Apply

If you are passionate about helping customers, enjoy building relationships, and want to work in a role that values professionalism and service excellence, we would love to hear from you. Please submit your application directly through LinkedIn.

Distinct Vancouver is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service, Quality Assurance, and Sales

Industries

Advertising Services and Retail

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