Customer Service Representative

Farm Boy Inc.; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

Farm Boy Inc. is looking for a part-time Customer Service Representative in Toronto. The role involves providing excellent customer service, assisting with product handling, and maintaining store cleanliness. Candidates should have strong interpersonal skills and previous retail experience. Flexibility to work varied shifts including weekends is essential.

Benefits

Accommodation for disabilities available upon request

Qualifications

• Superior customer service and organizational skills are essential.
• Experience in retail or equivalent education preferred.
• Fluency in English and French considered an asset.

Responsibilities

• Provide superior customer service aligning with the company's vision.
• Handle product packaging and ensure cleanliness and safety.
• Assist team members and perform designated procedures.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Attention to Detail

Teamwork

Flexibility

Education

Experience in a retail environment

Job description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

• Provide superior customer service and support Farm Boys vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards welcome greet and offer customer assistance as required.
• Package stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work storage and store areas clean and safe at all times by performing general housekeeping as required including sweeping mopping and dusting.
• Comply with all corporate policies especially as they relate to Health and Safety Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

Qualifications :

• Superior customer service organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style both written and oral.
• Flexible schedule including weekends evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment :

• Required to stand for long periods of time during shift.
• Required to lift carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information :

Accommodation is available upon request for applicants and employees with disabilities.

Remote Work : Employment Type :

Part-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Experience : years

Vacancy : 1

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Customer Service Representative • Toronto, Ontario, Canada