CUSTOMER SERVICE REPRESENTATIVE

Karen Logan-Hartle Insurance Agency Inc.; Thornbury; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local insurance agency in Collingwood, ON is seeking a Customer Service and Sales Agent. This full-time position offers guaranteed salary starting at $40K, along with bonuses for performance. Ideal candidates will effectively handle customer inquiries regarding insurance coverage and maintain strong relationships. Excellent communication skills and the ability to obtain necessary licensing are required. Join a supportive team that values work-life balance and provides extensive training.

Benefits

Guaranteed hourly salary starting at $40K

Bonuses for performance

100% paid extended health, dental, and vision care

Wellness resources supporting health and well-being

Work-life balance with full-time hours

Qualifications

• Ability to obtain Property and Casualty license with support.
• Comfortable speaking on the phone with a warm manner.
• Confident and approachable personality.

Responsibilities

• Establishing and maintaining customer relationships.
• Providing prompt and friendly customer service.
• Auto and property service and sales.

Skills

Effective multi-tasking and organizational skills

Excellent communication skills

Proficiency in Microsoft Office (Outlook, Word, Excel)

Positive, optimistic attitude

Sales experience

Job description

Job Description

Customer Service and Sales - Desjardins Insurance Agent Team Member

Location: Collingwood, ON
Position: Full-Time

Position Overview:

Why choose a career in insurance? It offers stability! Insurance is a recession-resistant industry. During economic downturns, individuals and businesses still require insurance, especially since many types are legally mandated. In uncertain times, demand for coverage often increases. After 39 successful years, our Desjardins Insurance office in Collingwood continues to grow.

BENEFITS AND PERKS:

• Guaranteed hourly/salary (not commission-based) starting at $40K, with increases as you grow and obtain licensing
• Bonuses for individual and team performance, with no cap; year-end bonuses after successful years
• Wellness resources supporting your health and well-being
• 100% paid extended health, dental, and vision care
• Positive work environment with a supportive team
• All training and licensing costs covered
• Full-time hours (9 to 5) with a one-hour lunch, promoting work-life balance

Responsibilities:

• Auto and property service and sales
• Establishing and maintaining customer relationships
• Providing prompt, accurate, and friendly customer service, including inquiries about coverage, policy changes, claims, and billing

Qualifications and Skills:

• Ability to obtain Property and Casualty license with support; good credit score required for licensing sponsorship
• Sales experience is a plus but not mandatory; energetic and enthusiastic team players can be trained
• Effective multi-tasking and organizational skills
• Comfortable speaking on the phone with a warm manner
• Positive, optimistic attitude; confident and approachable
• Excellent communication skills
• Ability to work independently and in a team
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Salary Range: $40,000 - $60,000 per year, depending on experience, including salary, bonuses, and incentives. This is an in-office position, not remote.

Interested candidates will be contacted via email after resume review. Not all applicants will be contacted. Thank you for your interest.

These positions are with an independent contractor agent within the Desjardins network, not directly with Desjardins Group. The agent is responsible for employment decisions regarding their employees.