Customer Service Representative

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Bruce/Pim Circle K and Esso Retail Fueling Station located in Sault Ste. Marie, ON.

Reporting to the Site Manager, this position is responsible for:

1. Providing prompt, efficient and courteous customer service to all customers.
2. Maintaining a clean, safe, customer-friendly work environment.
3. Ensuring all exterior store conditions are maintained to enhance the property's curb appeal.
4. Ensuring accurate operation of cashier systems.
5. Ensuring all paperwork submitted is accurate and balanced.
6. Adhering to all company policies and procedures as prescribed.
7. Enforcing age verification for the sales of tobacco, lottery, and alcohol products.

About You

The ideal candidate will have:

1. High school diploma or working towards completion.
2. Smart Serve Certification an asset.
3. Friendly, enthusiastic, and customer service focused.
4. Takes pride in their work.
5. Superior customer service skills with a desire to be part of a performance-driven team.
6. Previous experience in customer service/retail preferred.
7. Must be able to communicate clearly and effectively with customers and coworkers.
8. Ability to stand for long periods of time.
9. Must be able to work night shifts, weekends, and holidays.

The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.

What We Offer

We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally. Are you ready to power your career and make a difference in the energy industry? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted, and we thank all other applicants for their interest.