Customer Service Representative

Loraas Disposal North Ltd.; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading waste management company in Saskatoon is seeking a Customer Service Representative. Responsibilities include answering calls, processing orders, and resolving customer inquiries. Ideal candidates will have at least 2 years of high-volume customer service experience and proficiency in Microsoft Office. This position offers competitive wages, benefits including medical, dental, vision coverage, and retirement plans.

Benefits

Employee Assistance Program

Scholarship Opportunities for kids

Employee Stock Purchase Plan

Qualifications

• At least 2 years of high-volume Customer Service experience.
• Excellent verbal and written communication skills.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Answering customer calls and processing orders.
• Accepting payments and researching billing inquiries.
• Interacting with customers to determine service requirements.

Skills

Excellent verbal and written communication skills

High-volume customer service experience

Experience with Microsoft Word, Excel, and Outlook

Job description

Why Choose Us :

We are Loraas Disposal North, an integrated services company providing solid waste collection, transfer, disposal, and recycling services to residents and businesses throughout Saskatchewan. We pride ourselves on a unique company culture that values self-directed, empowered employees who are trusted and supported to make a positive impact on their communities and careers every day.

Address : 805 47th St E, Saskatoon, SK S7K 8G7

Our priority is to hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community. As a customer service representative with us, your minimum responsibilities include:

1. Answering customer calls and processing orders for new service, discontinuance, or changes in service.
2. Accepting payments, researching billing inquiries, and updating customer account information.
3. Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues.

What We Need From You :

• At least 2 years of high-volume Customer Service experience
• Experience with Microsoft Word, Excel, and Outlook
• Excellent verbal and written communication skills

What You’ll Get From Us :

• Competitive wages
• Retirement plan with company match to help you save for your future
• Benefits: Medical, Dental, Vision
• Perks: Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance : Life, Short Term / Long Term Disability