Customer Service Representative

Spring River Mental Health & Wellness, Inc.; Riverton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A mental health and wellness center in Riverton is seeking a part-time Customer Service Representative. The role involves greeting members, answering calls, selling memberships, and ensuring a welcoming environment. Ideal candidates should have excellent customer service skills, basic computer proficiency, and the ability to work in a dynamic fitness facility.

Qualifications

• Must be at least 18 years of age.
• Excellent public relation and customer service skills.
• Some computer skills and organization are of upmost importance.

Responsibilities

• Open the fitness center and greet members.
• Answer and direct phone calls.
• Sell new memberships and provide facility tours.

Skills

Customer service skills

Public relation skills

Basic computer skills

Job description

Position:Customer Service Representative

Location: Riverton, KS

Job Id:148

# of Openings:1

Customer Service Representative
Pay starting from $13.65
Job Type:Part Time

Schedule:

• Monday and Wednesday: 3:00pm - 7:00pm
• Saturday: 8:00am - 12:00pm
• Some flexibility to adjust hours during the week when necessary.

Overview
To ensure a welcoming environment and provide quality customer service to members at Spring River Wellness Center.

Primary Duties and Responsibilities

• Ability to open the fitness center on time and greet members as they arrive.
• Answering and directing phone calls.
• Selling new memberships and signing up new members.
• Manage information in club ready software and the check-in system.
• Operate the smoothie bar/snack hut.
• Routine cleaning of facility.
• Ensure members are following fitness center rules and adhering to safety protocols.
• Provide high quality customer service with existing and potential members and provide facility tours as needed.

Typical Physical Demands and Working Conditions

• Occasional bending, stretching or lifting.
• May require contact with individuals with communicable diseases.
• Ability to hear normal range of voice.
• Demonstrate use of fitness equipment.
• Have basic computer skills and use telephone equipment.
• Occasional exposure to communicable diseases and other conditions in a clinical environment.
• Periods in a normal office environment.
• Frequent exposure to moderate to high noise level as typical in a fitness center environment.

Job Qualifications

• Must be at least 18 years of age
• Excellent public relation and customer service skills
• Knowledge of health and fitness are a plus
• Some computer skills and organization are of upmost importance
• This position must pass background security and drug screen