CUSTOMER SERVICE REPRESENTATIVE

Midas; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive service provider in Peel Region, Mississauga is seeking candidates for an automotive service role. Responsibilities include developing estimates, sourcing parts, delivering customer service, and promoting shop safety. The ideal candidate has automotive knowledge and at least 1-3 years of experience. Competitive salary of $18.00 - $20.00 per hour with opportunities for growth.

Benefits

Competitive salary

Employee discounts

Free uniforms

Paid time off

Qualifications

• 1-3 years of experience in the automotive industry.
• Valid driver’s license is required.
• Ability to work weekends, evenings, and holidays.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers.
• Interpret inspection results and present results to customers.
• Deliver superior customer service while consulting customers.
• Maximize the safety and well-being of shop employees.

Skills

General automotive knowledge

Excellent customer service skills

Good communication skills

Team-building skills

Ability to work a flexible schedule

Good computer skills

Team player

Job description

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1-3 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays
• Good computers skills
• Team player

Compensation: $18.00 - $20.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.