Customer Service Representative

Abstract Management Group; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Customer Service Representative to join their dynamic team. This role offers a vibrant work environment where you can thrive while interacting with customers and enhancing their experience. The company prides itself on personal and professional growth, providing opportunities for rapid advancement into management roles. If you have a knack for communication and a desire to excel in customer service, this is the perfect opportunity for you to shine and make a difference in a fun-filled atmosphere. Join a team that values quality interactions and growth!

Qualifications

• 1-3 years of experience in customer service or sales roles.
• Strong communication and emotional intelligence skills.

Responsibilities

• Provide friendly customer service and information about products.
• Maintain accurate records of customer interactions.

Skills

Communication Skills

Emotional Intelligence

Multitasking

Teamwork

Customer Service

Education

High School Diploma

Experience in Customer Service

Job description

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Consultant position might be what you are looking for!

Pathway Promotions is a small, but mighty marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Service Representative.

We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Service Representative team to achieve our goals. All of our goals revolve around growth! Continuously achieving growth and expansion for our clients, which range from telecommunication titans to Government-funded outreach programs. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles.

APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE REPRESENTATIVE!

Daily Responsibilities for our Customer Service Representative:

1. Deliver friendly customer service while providing information about the products and services to existing and potential customers.
2. Troubleshoot and overturn customer objections and questions while maintaining a positive and professional attitude.
3. Maintain up-to-date and accurate records of all customer interactions and personal information.
4. Cultivate a knowledge base on all products and services to draw on during customer interactions.
5. Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives.

Wanted Qualifications for our Customer Service Representative:

1. 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment.
2. Outstanding communication skills.
3. Above-average emotional intelligence and people skills.
4. Ability to work independently or in a team setting.
5. Desire to work in a fast-paced customer service environment and the ability to multitask.
6. Exceptional work ethic.
7. Self-starter with a desire for professional growth and development.