Customer Service Representative

Nutrien Ag Solutions Limited; Langham; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading provider of crop inputs, Nutrien Ag Solutions Limited is seeking a Customer Service Representative in Langham, SK. This role involves responding to inquiries, monitoring financial accounts, and supporting branch operations. Ideal applicants will have customer service experience and familiarity with Microsoft Office and SAP.

Qualifications

• 1+ years of customer service experience.
• Must possess a valid Canadian driver’s license.
• Experience with AP/AR, forklift experience, and safety experience are assets.

Responsibilities

• Responding to customer inquiries and supporting the branch team.
• Monitoring accounts receivable and reconciles payments.
• Maintaining confidential office records.

Skills

Customer Service

Microsoft Office

Safety

Tools

SAP

Job description

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Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

Reporting to the Branch Manager, the Customer Service Representative is accountable to respond to customer inquiries, marketing credit products and services, and supporting the branch team in a professional and courteous manner.

What you will do:

Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits

Reconciles cheque and credit card payments daily. Receives and posts payments to customer accounts – while ensuring 100% accuracy

Prints Daily Reports as required under Policy and Procedures including the “End of Day Report” and “Payments Listing”

Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices

Completes administrative correspondence

Assists with inventory control and receiving shipments of supplies and/or inventory

Champion Nutrien’s culture of care and comply with Nutrien, industry regulatory, and EH&S standards

What you will bring:

1+ years of customer service experience

Must possess a valid Canadian driver’s license

• Forklift Expereince, an asset
• Experience with AP/AR, an asset
• Safety expereince, an asset

Microsoft Office (Word, Excel, PowerPoint)

Previous SAP experience, an asset

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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