Customer Service Representative

Domino's Pizza Canada; Kentville; On-site; CAD 17,000 - 21,000; Full time

Benefits offered by this job

Food Discounts

Fitness Plan Discounts

Access to Management Training

Promotes Internally

Fun and Professional Work Environment

Team events and awards

Job summary

Domino's Pizza Canada in Kentville, NS is seeking a Customer Service Representative to deliver friendly service, take orders, prepare pizzas, and keep the store clean. You will work as part of a team in a fast-paced environment.

The role may include shift-leader duties and training responsibilities. Successful candidates are reliable, punctual, and ready to contribute to sales growth and customer satisfaction.

Qualifications

• Provide exceptional customer service and prepare Domino’s products.
• Maintain cleanliness of the store.
• Work well in a team and be a positive, productive team player.
• Shift leadership duties and training responsibilities may apply.
• Comply with health and safety certificates and policies.

Responsibilities

• Assist customers with orders and inquiries.
• Prepare Domino’s products and ensure quality.
• Keep the store clean and organized during shifts.
• Support training of team members and potential shift-leader duties.

Skills

Customer service

Teamwork

Positive attitude

Job description

Hot job openings, fresh out of the oven!

We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.

Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario and Nova Scotia (Annapolis Valley, Cape Breton, North Shore). We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.

Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022 (check out his most recent 2020 win here: https://media.dominos.com/stories/werner-lomker/). We love competing and having fun and this starts right from the top!

Locations:

1)Kentville: 325 Main Street, Kentville, NS, B4N 1K5

2)Windsor: 543 O'Brien Street, Windsor, NS, B0N 2T0

3)Greenwood: 829 Central Ave, Greenwood, NS B0P 1R0

4)New Minas: 9319 Commercial St, New Minas, NS B4N 3G2

We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.

Compensation and Benefits

Starting Wage: minimum wage

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

• Food Discounts
• Fitness Plan Discounts
• Access to Management Training
• Promotes Internally
• Fun and Professional Work Environment
• Team events and awards

Requirements

WHMIS, NS Accessibility Act-No training requirementjust awareness of the Accessibility Act., and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)

Domino's is an equal opportunity employer.