Customer Service Representative

Waste Connections, Inc.; Heart's Delight-Islington; On-site; CAD 40,000 - 50,000; Full time

Job summary

A solid waste services company in Heart's Delight-Islington is seeking a Customer Service Representative. Responsibilities include answering calls, processing orders, and resolving customer inquiries. The ideal candidate has at least 2 years of high-volume customer service experience and excellent communication skills. This role offers competitive wages and various benefits including a retirement plan and health insurance.

Benefits

Competitive Wages

Retirement Plan with company match

Medical, Dental, Vision benefits

Employee Assistance Program

Scholarship Opportunities for kids

Employee Stock Purchase Plan

Life Insurance

Short Term/Long Term Disability Insurance

Qualifications

• Minimum 2 years of high-volume Customer Service experience.
• Experience with Microsoft Word, Excel, and Outlook.
• Excellent verbal and written communication skills.

Responsibilities

• Answer customer calls and process customer orders.
• Accept payments, research billing inquiries, and update accounts.
• Interact with customers to resolve service requirements and issues.

Skills

High-volume Customer Service experience

Microsoft Word, Excel and Outlook

Excellent verbal and written communication skills

Job description

PRIVACY NOTICE FOR CALIFORNIA RESIDENT APPLICANTS

Waste Connections does not “sell” or “Share your personal information as we understand those terms to be defined by the CCPA, the CPRA and their respective implementing regulations.

If you have any questions or comments about this notice, our Privacy Policy for California Job Applicants, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA and CPRA, please contact us through the PRIVACY REQUEST FORM [e-mail] or call our toll-free number at [phone].

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Customer Service Representative

Apply locations 7510-Saskatoon Hauling time type Full time posted on Posted Yesterday job requisition id R-90263

Why Choose Us:

We are Loraas Disposal North, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout Saskatchewan. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Address: 805 47th St E, Saskatoon, SK S7K 8G7

Our priority is to make sure we hire professional Customer Service Representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:

• Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.

• Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.

• Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.

What We Need From You:

• 2 years ofhigh-volume Customer Serviceexperience

• Experience with Microsoft Word, Excel and Outlook

• Excellent verbal and written communication skills

What You’ll Get From Us:

• Competitive Wages

• Retirement Plan with company match; let us help you save for your future

• Benefits; Medical, Dental, Vision

• Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan

• Insurance: Life, Short Term/Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Loraas Disposal is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

About Us

Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.

BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.

Work Hard/Play Hard Culture

Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture.

FOSTERING AN INCLUSIVE CULTURE FOR ALL

At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.