Customer Service Representative

The Brick; Charlottetown; On-site; CAD 30,000 - 45,000; Full time

Job summary

A well-known retail company in Charlottetown is seeking individuals for their service team. The role involves addressing customer inquiries, promoting loyalty, and contributing to a team-oriented environment. Candidates should have a high school diploma and strong communication skills. This position offers a comprehensive benefits package and opportunities for career growth.

Benefits

Flexible benefits package

Competitive remuneration

Career progression potential

Employee discounts

Dynamic work environment

Qualifications

• Strong focus on customer service and team collaboration.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Respond to customer inquiries courteously.
• Follow up to identify and support customer needs.
• Promote customer loyalty through exceptional support.

Skills

Strong customer service focus

Team oriented

Exceptional communication skills

Proven ability to multitask

Proficiency with computers

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous franchise locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]