Customer Service Representative

AMETEK; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading technology company in Canada is seeking a Customer Service Representative to be the first point of contact for valued customers. Key responsibilities include handling inquiries, managing sales orders, and providing outstanding support. The ideal candidate has strong communication skills and a passion for helping others. This position requires a high school diploma and some prior customer service experience.

Qualifications

• High school graduate and/or 3-5 years of customer service experience is an asset.

Responsibilities

• Handle requests for quotation on spare parts.
• Responsible for spare parts sales, customer order entry and analyzer shipments.
• Maintain job files.
• Process invoicing for spare parts and analyzers.
• Reception activities as required.
• Other duties as required by business conditions.

Skills

Technical aptitude

Computer skills

Strong communication skills

Teamwork

Organizational skills

Education

High school graduate

3-5 years of customer service experience

Job description

Overview

We are looking for a friendly, solution-oriented Customer Service Representative to join our team and be the first point of contact for our valued customers. In this role, you will handle inquiries, resolve issues, and provide exceptional support across various communication channels. The ideal candidate is a strong communicator, a natural problem-solver, and passionate about delivering outstanding customer experiences. If you thrive in a fast-paced environment and enjoy helping people, we’d love to hear from you!

Responsibilities

• Handle requests for quotation on spare parts.
• Responsible for spare parts sales, customer order entry and analyzer shipments.
• Maintain job files.
• Process invoicing for spare parts and analyzers.
• Reception activities as required.
• Other duties as required by business conditions.

Education/Experience

• High school graduate and/or 3-5 years of customer service experience is an asset.

Skills

• Technical aptitude.
• Computer skills.
• Possess strong communication skills, both written and verbal, in person and on the telephone.
• Ability to work within a team environment.
• Excellent organizational skills.