Customer Service Representative

Canadoor Garage Doors; Barrie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading garage service provider in Barrie, Ontario, seeks a Customer Service Representative to manage customer interactions, schedule service appointments, and maintain accurate records. The ideal candidate is tech-savvy, a quick learner, and thrives in a competitive environment. This part-time role offers weekly earnings based on performance and opportunities for career growth within a high-performance team.

Benefits

Competitive weekly earnings

Monthly KPIs and bonus opportunities

Pension plan

Career growth opportunities

Qualifications

• Experience with CRM dispatch platforms is a major asset.
• Ability to multitask and stay composed in a fast-paced setting.
• Customer service, dispatch, or administrative experience preferred.

Responsibilities

• Manage calls and emails with professionalism and urgency.
• Schedule residential and commercial service appointments.
• Follow up on inquiries and maintain accurate customer profiles.

Skills

Strong computer skills

Excel proficiency

Excellent communication skills

Customer service experience

Quick learner

Tools

ServiceTitan

Google Workspace

Job description

Overview

Customer Service Representative – Competitive, Fast-Paced, and Growth-Focused
Canadoor Garage Doors – precision, speed, and service drive our success—but no one wins alone. We’re looking for a Customer Service Representative (CSR) who’s sharp, organized, and thrives in a high-performance environment.

You’ll be the first point of contact for customers, managing calls, scheduling, and keeping operations running smoothly. This role is built for someone who learns quickly, handles multiple priorities at once, and takes pride in accuracy and results.

What You’ll Do

• Answer and manage calls and emails with professionalism and urgency.
• Schedule residential and commercial service appointments in real time.
• Follow up on inquiries and service calls—no loose ends.
• Maintain accurate customer profiles and records in ServiceTitan.
• Use Excel and Google Workspace to manage data and reporting.
• Coordinate between customers and technicians to keep jobs on track.
• Meet and exceed monthly KPIs for booking rate, accuracy, and responsiveness.

What You Bring

• Strong computer and Excel skills are required.
• Experience with ServiceTitan or similar CRM/dispatch platforms is a major asset.
• Quick learner with strong attention to detail and follow-through.
• Ability to multitask and stay composed in a fast-paced setting.
• Excellent verbal and written communication skills.
• Customer service, dispatch, or administrative experience (construction/trades a plus).
• A competitive, goal-driven mindset—you love hitting and exceeding targets.

What We Offer

• $470–$1,000 per week (based on hours and performance)
• Monthly KPIs and bonus opportunities for exceeding targets
• Part-Time – days, evenings, and weekends
• Pension plan
• Career growth with a high-performance, team-oriented culture

Apply Now

If you’re tech-savvy, competitive, and thrive in a performance-based environment, we want you on our team.

Apply today and bring your energy, accuracy, and ambition to Canadoor Garage Doors.