Customer Service Representative

Collège Boréal; Assiginack Township; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail operator in Ontario is seeking a part-time Customer Service Representative to deliver exceptional customer experiences. Responsibilities include serving customers, maintaining store appearance, and participating in promotional campaigns. The ideal candidate possesses strong interpersonal skills and is eligible to work in Canada. This position offers flexible hours, including weekends and evenings, along with additional training and benefits.

Benefits

Online training opportunities

Employee Family Assistance Program

Discounted services and products

Qualifications

• Must be 18 years or older.
• Eligible to work in Canada (valid SIN or Work Permit).
• Willing to undergo a Criminal Background Check.

Responsibilities

• Serve customers using the POS system courteously.
• Receive inventory and replenish stock.
• Maintain a clean and organized store environment.

Skills

Interpersonal skills

Customer service

Bilingualism (English and French)

Job description

remote type
Retail (Stores)

locations
Manitowaning, Ontario

time type
Part time

posted on
Posted Yesterday

time left to apply
End Date: August 14, 2025 (20 days left to apply)

job requisition id
JR00000024582

Location Address:

13 Spragge & Queen Street, Manitowaning

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit!Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you’ll have a chance to inspire others, reach your full potential and share your knowledge with our customers.

Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

Serve customers using our POS/Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experience
Ask for donations as part of our Spirit of Sustainability campaign
Participate in the Customer Experience and Postal Code Survey campaigns
Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously

About You:

Phenomenal interpersonal and engagement skills
Must be eligible to work in Canada (valid SIN, Student or Work Permit)
Minimum of 18 years of age
Bilingualism (English and French) is a bonus
You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability

Friday (5:00 p.m. – Close)
Saturday and Sunday (available all day for a 4 – 8 hour shift)

Long Weekend

Labour Day weekend

Additional Availability

Additional work is available during the week (Monday – Thursday) based on each store’s operational requirements
Schedules are posted two weeks in advance and on occasion, shifts are available on short notice

Why Join the LCBO?

Online learning to support your interests and growth
Future employment opportunities for eligible employees
Employee Family and Assistance Program (TELUS Health)
Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Union / Non-Union:

Union