Customer Service Representative

Recruitment Partners; Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Customer Service Representative in Provost, Alberta. The role involves growing customer relationships through sales support and ensuring exceptional service. Success in this position relies on strong problem-solving skills and the ability to communicate effectively with clients and colleagues.

Qualifications

• Experience in customer service or sales roles.
• Proficient in cost and margin calculations.
• Valid Driver’s License required.

Responsibilities

• Provide counter and telephone sales support.
• Develop and maintain customer relationships.
• Ensure high levels of customer service.

Skills

Problem-Solving

Attention to Detail

Excellent Communication

Interpersonal Skills

Ability to Multitask

Education

High School Diploma

Tools

MS Excel

Outlook

Job description

Our client is searching for a Customer Service Representative to join their team in Provost. This role will be responsible for sustaining and growing the customer base through counter and telephone sales, purchasing, delivery support and providing feedback regarding new and revised product and service opportunities. A successful candidate will have strong problem-solving skills and attention to detail. This role reports directly to the Store Manager.

Your success will be defined by your ability to :

• Provide counter sales and telephone sales support
• Develop and maintain customer relationships through face-to-face meetings, email contact, and other creative endeavors
• Meet with existing clients to develop and sustain working relationships
• Ensure that all new customers have a completed credit application sent to the Managers for approval
• Ensure a consistently high level of customer service
• Communicate effectively with colleagues and co-workers, prioritizing and responding to sales requests for orders, quotes, shipping and logistics
• Source new vendors and develop new customer relationships

Your strengths include :

• Ability to calculate costs, margins, and other formulas
• Valid Driver’s License
• Word Processing, MS Excel and Outlook
• Ability to work independently
• Efficiently organize and schedule sales calls
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively

If you are interested in this role and meet the above criteria, please click the “ Apply ” button to send your resume directly to Tania Christensen .

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships, while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction and more.

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Contact us today – Your Search Partner – www.recruitmentpartners.ca

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