Customer Service Representative

Join Team Green! GFL Environmental is Hiring a Customer Service Representative in Calgary, AB!

Are you passionate about providing top-notch customer service? GFL Environmental is seeking a dedicated Customer Service Representative to join our team in Calgary, AB. In this role, you will play a crucial part in promoting GFL's solid waste services to businesses and industrial establishments through professional and courteous interactions with customers.

About GFL:

At GFL, we're committed to investing in our people and fostering lifelong growth. Our employees, proudly known as Team Green, share a common goal of providing sustainable solutions that make our customers and communities GREEN FOR LIFE!

Here's why you should consider joining us:

• Competitive benefits plan, including RRSP match, orthodontics, and vision coverage.
• With over 20,000 employees across North America, we offer a dynamic range of career opportunities, diverse locations, and growth potential.
• Actively contributing to local communities through our flagship Full Circle Project.

Requirements:

• 1-2 years of customer service call center experience.
• Ability to thrive in a fast-paced environment, meet time deadlines, and perform under pressure.
• Excellent data entry, organizational, and record-keeping skills.
• Strong verbal and written communication skills with customers and employees.
• Proficient in Microsoft Outlook, Microsoft Word, and Excel.

Key Responsibilities:

• Provide excellent customer service through various channels, including in-person, telephone, email, and web interactions.
• Clearly communicate, answer calls, resolve customer issues, and generate call-in work orders for drivers.
• Run credit checks on new customers.
• Maintain a positive attitude, promoting the GFL Environmental image through cooperation, employee partnership, and positive communication.
• Adhere to all applicable federal, state/provincial, and local laws, regulations, ordinances, and company policies.
• Perform other duties and responsibilities as required by management.

If you're ready to be part of a dynamic team and contribute to our commitment to sustainability, we invite you to apply! Join GFL, where your skills are valued, and opportunities for growth are limitless.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com