Customer Service Rep - Work from home - Flexible hours

The Cleaning Authority; Yellowknife; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading company in home cleaning services is looking for a dedicated Customer Service Representative. This role involves responding to client inquiries and setting appointments, with a focus on client satisfaction. Enjoy a flexible work-from-home schedule and receive ongoing support to succeed in your position.

Benefits

Work from home

Flexible schedule

Detailed training modules and ongoing support

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Windows and typing (minimum 40 WPM).

Responsibilities

• Responding to client inquiries professionally.
• Setting appointments and ensuring client satisfaction.
• Collaborating with team members to resolve issues.

Skills

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Are you passionate about helping people? Join The Cleaning Authority as a Customer Service Representative and play a key role in helping homes stay fresh and stress-free. We're seeking dedicated individuals to join our team and make a difference in the lives of our clients.

• Get paid $21.50 CAD per hour
• Work from home & set your own flexible schedule between 8AM to 10PM EST Monday to Friday, and 9AM to 5PM EST on Saturdays
• Access detailed training modules and ongoing support to excel in your role

Key Responsibilities :

Responding to client inquiries professionally and courteously

Setting appointments and ensuring client satisfaction

Collaborating with team members to resolve issues effectively

Maintaining high performance standards and achieving goals

Gig Requirements :

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Proficiency in Windows as well as typing (40 WPM minimum)

High school diploma or equivalent, plus relevant experience

Must be available and work a minimum of 20 hours per week with no maximum limit