Customer Service Rep (Full Time) - Mirabel, QC

Praxair; Mirabel; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein führendes Unternehmen in der Industrie sucht einen engagierten Kundenservicemitarbeiter in Mirabel, QC. Diese Rolle bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Sie Kundenbeziehungen aufbauen und pflegen, Bestellungen effizient bearbeiten und an Schulungen teilnehmen können. Das Unternehmen setzt sich für die berufliche Entwicklung seiner Mitarbeiter ein und bietet eine inklusive Arbeitsumgebung. Wenn Sie über starke Kommunikationsfähigkeiten und eine Leidenschaft für den Kundenservice verfügen, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere voranzutreiben.

Qualifications

• 2 bis 4 Jahre Erfahrung im Vertrieb und Kundenservice.
• Starke Kommunikationsfähigkeiten und Teamfähigkeit.

Responsibilities

• Effiziente Bearbeitung von Bestellungen und Beantwortung von Telefonanrufen.
• Entwicklung und Pflege von Kundenbeziehungen.
• Teilnahme an Schulungen zur Verbesserung des Produktwissens.

Skills

Kommunikationsfähigkeiten

Fähigkeit, in einem funktionsübergreifenden Umfeld zu arbeiten

Funktionale Zweisprachigkeit (Französisch und Englisch)

Gute Kenntnisse von IT-Tools (Windows / Microsoft Office 365)

Teamfähigkeit

Education

Abschluss der High School oder gleichwertige Erfahrung

College-Diplom (von Vorteil)

Job description

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Customer Service Rep (Full Time) - Mirabel, QC

Primary Responsibilities:

• Ensure the efficient processing of orders as well as answering telephone calls.
• Develop and maintain customer relationships.
• Review and apply best work practices.
• Focus on the sale and promotion of dry ice.
• Complete daily reports.
• Participate in ongoing training sessions to improve product knowledge and skills.
• Work closely with Territory Managers, Supervisor and Plant Manager.
• Confirm accurate product availability and delivery information to customers.
• Ensure that prices are in line with transaction prices.
• Use his/her knowledge to respond appropriately to each customer's needs.
• Provide customer service assistance to Territory Managers as required.

Education :

• High school graduate or equivalent experience
• College diploma (an asset)

Experience :

• 2 to 4 years experience in sales and customer service.

Skills :

• Strong communication skills.
• Ability to work in a cross-functional environment
• Functional bilingualism. (French and English)
• Good knowledge of IT tools. Windows / Microsoft Office 365
• Be a leader and a good team player.

Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.