Customer Service Rep – Automotive (Remote)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking to hire a Remote Customer Support Representative in Alberta, Canada. The role includes providing expert support to customers, resolving technical issues, and ensuring high-quality service delivery. Ideal candidates will have at least 1 year of customer service experience and strong computer skills. The job comes with a competitive pay, flexible work-from-home options, and opportunities for career advancement. Join an inclusive and supportive culture that fosters employee growth and wellness.

Benefits

Salary up to $20/hr

Performance-based incentives

Comprehensive benefits including medical, dental, and vision insurance

DailyPay enrollment option

Career advancement opportunities

Access to health and wellness programs

Qualifications

• 1+ year of customer service experience.
• Open availability for shifts.
• Strong computer navigation skills and PC knowledge.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences.

Skills

Customer Service Experience

Open Availability

Strong Computer Navigation Skills

Ability to work in a Distraction-Free Environment

Education

High School Diploma or GED

Job description

Overview

Employer Industry: Customer Service - Automotive

Why consider this job opportunity:

• Salary up to $20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement with 80% of managers promoted from within
• Work-from-home convenience with a supportive and inclusive company culture
• Access to diverse employee resource groups and health and wellness programs

Job Responsibilities

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences

Qualifications

• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• Strong computer navigation skills and PC knowledge
• A quiet, distraction-free environment to work from in your home

Preferred Qualifications

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• A desktop or laptop to complete PC and internet testing

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #AutomotiveIndustry

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